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Namco Bandai Partners Singapore Privacy Policy
Please read this Privacy Policy carefully before
you use the Namco Bandai Partners site.
Namco Bandai Partners Singapore Private Limited respects
your privacy and recognise the importance of protecting
personal information collected about you. This Privacy
Policy demonstrates our commitment to the protection of
your personal information and covers your use of the Namco Bandai Partners,
www.Namco Bandai Partners.com.sg
Who we are
This website is owned by Namco Bandai Partners Singapore Private Limited,
a subsidiary of Infogrames Entertainment SA.
The site is managed and maintained internally.
Namco Bandai Partners is one of Singapore's largest publisher and distributors
of entertainment software. We distribute products from
a wide range of publishers on a variety of platforms.
What personal information may be collected and
by what means
Namco Bandai Partners only collects personal information from you on
a voluntary basis. We will only collect personally identifiable
information to the extent deemed reasonably necessary
to serve our legitimate business purposes.
We may collect information from you when:
- you visit our site;
- register with us;
- respond to surveys/ questionnaires ;
- enter a contest;
- register for games or special game specific promotion;
- apply for our newsletter; and
- other matters consented to by you or required
by law.
Personal information collected may include your name,
email address, age, gender, phone number and address.
Generally, you do not need to disclose this information
to obtain access to the Namco Bandai Partners site, however there may
be some areas of the site that you will not be able to
access unless you register.
Namco Bandai Partners may also collect demographic information from you
such as your age, gender, geographic location, game genre
interest and what system you own or plan to buy.
Contests / Giveaways
We may also collect information from you when you enter
any of our contests or prize draws.
Our online contests and giveaways ask you for contact
information (like your name, home address and e-mail address)
and demographic information (like your age, gender or
favorite style of games and what systems you own or plan
to buy).
Newsletter
If you wish to receive our newsletter, you will be asked
to provide us with your email address.
Surveys/ Questionnaire
In order to improve our offerings to you, we may ask you
to voluntarily complete surveys/questionnaires. If you
do not wish to answer any of our surveys, simply decline
when asked to.
E-mail correspondence
Namco Bandai Partners are only able to respond to e-mail correspondence regarding Privacy issues if such correspondence
includes a return e-mail address. Because an e-mail address
is personal identifying information, Namco Bandai Partners protects the
privacy of the sender by limiting access to these e-mail
messages and keeping them in a secure e-mail system.
Message Boards / Forums
This site makes, or may make, available to you chat rooms,
forums, message boards, and/or news groups.
Please remember that any information that is disclosed
in these areas becomes public information and that information
may be collected and used by people you don't know.
While we strive to protect those who wish to participate
in these forums, we cannot guarantee the security of any
information you post in these areas and ask that you exercise
caution when deciding to disclose your personal information.
IP Addresses
Our site also logs Internet Protocol (IP) addresses for reporting purposes. This gives us an idea of which parts of our site users are visiting and the popularity of particular site content.
Whatever the activity may be, we will only collect information
to the extent deemed reasonably necessary to fulfill your
request and our legitimate business objectives.
The consequence resulting from your refusal to
provide personal information
Your refusal to submit personal information may limit
your ability to participate in some of our activities
such as entry into our online contests and giveaways.
However, you do not need to provide personal information
to us in order to use our website.
How we use your personal information
The information collected helps us improve our offering
and allows us to tailor information to your preferences.
It will allow us to alert you to new products, features
and enhancements, special offers, update opportunities
and contests and events of interest run by us and/or third
parties. Such announcements are delivered via email if
you opt in to this service.
Namco Bandai Partners does not sell personal information that we collect.
However, from time to time we are approached by companies
that provide products or services that we believe may
be of interest to you and we may provide your personal
information to such third parties or we may send out notices
on behalf of these companies but only with prior written
consent of the individual or company concerned.
We see this as a value added service helping you to find
useful products or services. We strive to limit use of
the information you provide to those offers that we think
you would appreciate receiving. We may use your personal
information for internal demographic studies, so we can
improve our web sites and products to better meet our
visitors' needs. In some cases, we may enhance and / or
merge your personal information with data collected from
other sources. In the event we enhance and/or merge your
personal information with data collected from other sources;
we will take reasonable steps to maintain the integrity
and quality of that personal information.
We may also provide your personal information to affiliates,
contactors or third party service providers, which provide
services in connection with our products and services.
These third parties provide internal support to us by
operating some of the services we provide to you including
the hosting of information collected through the Namco Bandai Partners
site.
Although these third parties and not Namco Bandai Partners collect or
maintain the personal information you submit on the Namco Bandai Partners
site, we will require that they adhere to our stated Privacy
Policy and that they do not share your personal information
with third parties.
Safeguarding your personal information
We maintain safeguards for the security, integrity and
privacy of the information you have provided. Access to
personal information and the use of the personal information
within Namco Bandai Partners is appropriately limited within Namco Bandai Partners to
prevent misuse or unlawful disclosure of information.
However, we cannot guarantee the integrity of your information
but Namco Bandai Partners takes all reasonable care to prevent misuse
or unlawful disclosure of information.
Our site has security measures in place to protect the
loss, misuse and alteration of any personal information
you have disclosed to us. Personal information collected
by Namco Bandai Partners is stored in secure operating environments that
are not available to the public.
While we strive to protect your personal information,
we cannot ensure or warrant the security of any information
you transmit to us and you do so at your own risk as no
data transmission over the internet can be guaranteed
to be secure. Once we received your transmission, we take
all reasonable steps to ensure its security.
Where the personal information we collect is no longer
required, we would delete the information or permanently
de-identify it.
Please note that any information that you disclose voluntarily
in chat rooms, message boards and/or new groups becomes
public information and you should exercise caution when
deciding to disclose your personal information.
How to access, correct or update your information
You can contact our Privacy
Officer and request access to your personal information.
Generally we will give you access to your personal information,
however there may be some legal or administrative reason
to deny you access, in which case we will tell you why.
There may be some charge to give you accesses where your
request requires the compilation of personal information
that has been archived
Cookies
The use of cookies on this site is optional, but may enhance
your experience of the site. Choosing not to use a cookie
may cause problems if your computer's connection to the
Internet uses a proxy-server and you share links with
other users behind the same proxy. Also some areas of
the site will not function properly if you choose not
to accept cookies.
A 'cookie' is a small bit of record keeping
information that websites often store on a user's
computer. It is used to deliver content specific to your
interest and to enable functions such as showing whether
or not a thread or forum you are viewing has new posts
since your last visit, or to automatically log you back
in when you return to the site after being away for a
while by saving your password so you don't have
to re-enter it each time you visit our site.
Please note that Namco Bandai Partners is not responsible for any cookies
that are place on other sites accessible through our site,
and is not responsible for any information third parties
may gain about you when visiting their sites.
Opting-Out and Removal from Namco Bandai Partners email list
If you do not want Namco Bandai Partners to send you e-mail or regular
mail about our products and services, you can opt-out
at the time of registration.
If you have opted-in and at a later date you choose to have your e-mail
and personal details removed from our user database, you can do so by either
following the Unsubscribe link in the footer of each e-mail sent to you,
or by sending an e-mail to techsupport.sg@namcobandaipartners.com with the word "REMOVE" in
the subject line. You may also call us on +65 6538 9724 or send a fax with
your request to +65 6538 5788.
A user can also modify their subscription details by logging into the site and clicking the "Update Your Profile" link in the My panel of the site header.
External Links
This site contains links to our affiliates and other
third-party sites that is not managed by Namco Bandai Partners Singapore Private. Sites
accessible through the Namco Bandai Partners site have their own privacy policies and Namco Bandai Partners
Singapore Private is not responsible for the privacy practices or the content
of such sites. We recommend that you read the privacy policy
of the website you are linked to before submitting any
of your personal information.
How to contact us
If you have any questions or complaints about this Privacy
Policy you can contact us by:
- Writing to the following postal address:
Namco Bandai Partners Singapore Private Limited
15B Circular Road
Singapore 049371
- e-mailing us at:
techsupport.sg@Namcobandaipartners.com
- Calling us on the following telephone number:
+65 6538 9724
By using this site, you signify your assent to the Namco Bandai Partners
Privacy Policy. If you do not agree to this policy, please
do not use this site. Namco Bandai Partners reviews its privacy policy
periodically and reserves the right, at its discretion,
to modify or remove portions of the policy at any time.
Your continued use of our site will signify your acceptance
of these changes.
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